Course Leader
Fancy Mills
Fancy Leigh Mills specializes in classroom training, consulting, and recruiting for the technical support and call center industry. She has been part of the team that has certified more than 20,000 help desk and call center professionals, managers, directors, and corporate trainers. Fancy also facilitates courses at Dell Computer Corporation that focus on presentation, communication, and time management skills. She has been a facilitator and presenter at industry conferences/events such as SSCE, STI Knowledge Symposium, ASTD, and the Witness Annual User Conference.
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